We offer a 14 day return policy from the date we ship your order. Please contact us to arrange for either a refund or exchange prior to returning any items. In order to process your return, we will need the order number from your invoice.

We regret shipping charges are non-refundable.

Products returned must be in resalable (their original) condition without damage or alteration.  Washed or laundered items will not be accepted. Please return items in original clear plastic packaging with card insert.  For your protection we highly recommend that you insure your returned items. We cannot accept returns sent C.OD.  You may use the shipping carrier most convenient for you.

Upon receiving the returned product, we will inspect it and then issue a refund or exchange if these terms have been met. Items returned that do not meet these criteria will be abandoned or may be returned at customer’s request and expense.

Exchanges for a different product will be billed shipping charges. We will process your exchange upon receiving the returned product. However, if you wish to expedite your exchange, first make arrangements with us for the item(s) you would like to receive. We will bill and ship your new item(s) as soon as possible and then process your return upon receiving and inspecting it.

If a product has been damaged during shipping, please contact us immediately as it may be necessary for the shipper to inspect it for insurance claims reasons. Damaged items will be replaced with the same item and we may require that the item be returned prior to exchange. If an item cannot be replaced due to unavailability, then we will refund your purchase.

Send return package to:

ALMOST HEAVEN

212 Philadelphia Ave.

Egg Harbor City, New Jersey 08215

Attention: Returns