Terms of Sale
The objective of our business is to provide a high quality
product and reliable service for our customers.
We hope you will enjoy visiting
our web site and purchasing our products as much as we enjoyed providing them
for you.
Payments
Our payment gateway is PayPal exclusively; PayPal accepts all
major credit cards. We like to keep things simple.
Prices:
Prices do not include shipping and handling.
Prices are subject to change.
We are not responsible for any print or online errors.
7% sales tax will be charged on shipments made within the
state of New Jersey.
Privacy Policy
At Almost Heaven we do not sell or share your email address
or other private order information with any other companies.
Customer Satisfaction
Customer satisfaction is our #1 priority. If you are not
happy with a product, we want to hear from you! Let us know if something is
wrong and we will do what we can to make it right. You may return your order
within 14 days for a refund, credit or exchange.
Customer Service
We are available to help you Thursday, Friday and Saturday
from 10 AM TO 4 PM EST at 609-965-3652. If you would like to leave us a message
at any other time, please feel free. We will return your call. Or Email us at:
alheave@aol.com
Damage CLAIMS
If damage occurs, please accept our apologies for the
inconvenience. Contact the shipper immediately! KEEP CARTON AND PACKING INTACT.
Then contact us for replacement or credit on merchandise. We are not responsible
for any loss or damage that may occur in transit with the freight line. Failure
to follow the above instructions will void the insurance and limit our ability
to give you credits or replacements.
Cancellations and COD Returns
C.O.D. returns will not be accepted. For reasons other than
damage, return shipping is at the customer’s expense. It is the purchaser’s
responsibility to properly package and insure merchandise authorized for return.
Please call us right away to prevent any problems.